At Crazzzy Store, we strive to ensure you are 100% satisfied with your purchase. If you have any issues with your order, we are here to help.
Cancellation Policy
- Orders can be cancelled within 24 hours of placement or before they are dispatched, whichever is earlier.
- Once an order has been dispatched, it cannot be cancelled.
- To cancel your order, please contact us immediately at support@crazzzy.in with your Order ID.
Returns & Exchanges
We only accept returns or exchanges in the following cases:
- The product received is damaged or defective.
- The wrong product was delivered.
Note: Since our products (posters, metal posters, etc.) are often made-to-order or handled with care, we do not accept returns for "change of mind" once the product is delivered in good condition.
Refund Process
If you receive a damaged or incorrect item:
- Notify us within 48 hours of delivery.
- Provide clear photos/videos of the damaged or incorrect product along with the packaging.
- Once your request is approved, we will either send a replacement or initiate a refund to your original payment method.
Refunds typically take 5-7 business days to reflect in your account once initiated.
Non-Refundable Items
- Gift cards.
- Items on clearance or final sale.
- Products damaged due to customer mishandling.
For any further assistance, please reach out to our support team at:
support@crazzzy.in